03/26/2020
To Our Valued Customers and Business Partners,
On March 24, 2020, the Local Health Officer of Sedgwick County issued an emergency public health order that is applicable to all of Sedgwick County, which includes Balco’s operations. Under this order, individuals are permitted to continue to perform “Essential Activities”, and certain categories of business, defined as “Essential Business”, are permitted to continue operating on condition that they comply with social distancing requirements. Balco falls into the category of an Essential Business, as we are a manufacturing company that provides products that are necessary to the operations and maintenance of “Essential Infrastructure” and for use by other Essential Businesses.
At this time Balco is operating at full capacity. We will continue to observe our regular schedule of operations and service our customers with the same quality and continuity they are accustomed to.
Rest assured, the wellbeing of our employees, customers and community remains our top priority. We have recently implemented a work-from-home policy for our employees with roles and responsibilities that are conducive to working remotely. We will continue to follow applicable guidance issued by local, state and national officials as well as public health experts such as the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).
Best regards,
Riley Archer
VP Sales, Building Products
Balco | Greco | RectorSeal
03/17/2020
To Our Valued Customers and Business Partners,
While the world continues to understand and react to the uncertainty of COVID-19, Balco is committed to supporting your business throughout the course of this global crisis and to provide consistent supply and continuity of service throughout this time.
Balco recognizes that it is critical to support your continued operations and help you respond to the unique demands that we are collectively facing. Our team is fully committed to providing industry-leading products and service to our customers through this crisis. For more than 60 years, and through numerous global economic and environmental challenges, Balco has ensured continuity of supply and service for our business partners. We want you to know that at this important time, you can count on us to be there to support your company.
The leadership team at Balco is continuously meeting to assess the current situation and address challenges as they arise and evolve. We continue to follow the guidance from local, national and global governments and regulatory authorities to ensure we are operating within the most current regulations and recommendations. Rest assured, the welfare of our employees and customers is our top priority with our business measures aligning directly with those principals. At this time, we are implementing practices to reduce the risk of virus transmission within our team but still providing top quality customer service to you. The Balco team is tirelessly working to ensure everyone’s safety while maintaining our high service levels. We will continue our interaction with you and support of your business through multiple channels that do not require physical contact, but still result in strong service and support.
Please communicate to your local Balco team or customer service with any questions or concerns regarding our policies or processes currently in place.
Best regards,
Riley Archer
VP Sales, Building Products
Balco | Greco | RectorSeal